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Privacy Policy

Last updated: June 2025 — Snowhill Science Ltd

1. Information We Collect

We collect information you provide when creating an account (name, email address) and information generated through your use of SnowhillRad, including report activity logs and dictation usage statistics. We do not store the content of radiology reports on our servers beyond what is needed for session processing.

2. How We Use Your Information

Your information is used solely to provide and improve the SnowhillRad service — including authentication, billing, usage tracking, and customer support. We do not sell or share your personal data with third parties for marketing purposes.

3. Google OAuth

SnowhillRad offers sign-in via Google OAuth. When you sign in with Google, we receive your name and email address from Google to create or authenticate your account. We do not access your Google Drive, Gmail, or any other Google services beyond basic profile information required for login.

4. Data Security

We implement industry-standard security measures to protect your data. All data is transmitted over HTTPS. Access to personal data is restricted to authorised personnel only.

5. Third-Party Services

SnowhillRad uses the following third-party services which may process data on our behalf: Stripe (payment processing), Deepgram (speech-to-text dictation), and cloud AI providers for report generation. Each provider operates under their own privacy policy.

6. Data Retention

We retain account data for as long as your account is active. Usage logs are retained for up to 12 months. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at support@snowhillscience.com.

8. Contact

Snowhill Science Ltd
Email: support@snowhillscience.com